A Great Office

From my perspective, I'm privileged to work at a great office.  I hope the patients who come to our office agree with me.  We have a wonderful facility.  It was purposfully designed not to look or feel like an office building.  We wanted it to feel more like a home.  But as Dionne Warwick sang, "A house is not a home."  It takes more than a building to make a place homey.  It takes people.  The same applies to an office.

It's the efforts of our outstanding staff that makes our office what it is.  Yes we doctors have a part to play in helping patients, but our staff allow us to do what we do best.  They look after the details and make sure the place runs in a manner that will give our patients the best experience.  Our combined goal is to make the chiropractic office visit a pleasant event that people want to keep participating in.  The dedicated chiropractic assistants we have work diligently day in and day out toward this goal.

It's during times of crisis I really take note of how tremendous our staff is.  This past Friday afternoon our computer server crashed.  (It was a full 25 hours old at the time.)  Needless to say that without appointment books and the ability to bill, things became a little chaotic.  It turned out all the data we had entered since our last backup 3 hours earlier was lost.  Terri, Myra, and Morganne stepped into high gear.  They looked after the patients coming into the office, assisted Dr. Ruzycki and myself, and had the afternoon's data rebuilt within a couple of hours.  There were no complaints, just a committed get things done attitude. What could have been a disaster was quickly put to order.  I know full well that if Pam and Fran had been working Friday they would have done the same. 

Thank you ladies!  You make our office great!